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COVID-19 update
To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.
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Cancellations
Host-initiated cancellations
What happens if my host cancels my reservation?
What should I do if my host needs to cancel?
What happens if a host cancels my experience or event?