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COVID-19 update
To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.
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Payments, pricing, and refunds
Taxes
What is VAT and how does it apply to me?
How do taxes work for guests?
How do I provide my Value Added Tax ID number?
How do I get a refund if I’m exempt from the tourist tax in Italy?
How do I get a refund if I’m exempt from the tourist tax in France?
How do I get a refund if I’m exempt from the tourist tax in Germany?
How do I get a refund if I'm exempt from the tourist tax in Switzerland?
How do I get a refund if I’m exempt from the tourist tax in Portugal?
How do I get a refund if I'm exempt from the tourist tax in Lithuania?
How do taxes work for photographers and other service providers?