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COVID-19 update
To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.
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Payments, pricing, and refunds
Pricing and fees
What is the Airbnb service fee?
How is the price determined for my reservation?
Is the Airbnb service fee refundable?
Why did the price of my reservation change after I selected dates?
Why are some prices crossed out?
What is the Airbnb policy for collecting fees in person?
Why is the nightly rate higher for extra dates I added to my trip?
What if I've already booked, but want to bring additional guests?
What is a cleaning fee?