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COVID-19 update
To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.
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Payments, pricing, and refunds
Paying for a reservation
How payments work
Why should I pay and communicate through Airbnb directly?
When am I charged for a reservation?
What is the Resolution Center?
How do payment plans work?
What if a host asks for more money?
Do I have to pay if my reservation request isn't accepted by the host?
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Payment methods
What should I do if someone asks me to pay outside of the Airbnb website?
What payment methods does Airbnb accept?
How do I edit, remove, or add a payment method?
Can I change my payment method for a confirmed reservation?
Can I use more than one payment method to pay for a reservation?
How do I confirm my payment method?
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Payment troubleshooting
Why can't I complete my transaction?
Why is my credit card getting declined?
Why am I being asked to confirm my payment method?
Why was I charged twice for a reservation?
How do I verify my card using temporary authorizations?
Why was a hold placed on my payment method when I requested to book a reservation?