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COVID-19 update
To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.
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Paying for a reservation
How payments work
Why should I pay and communicate through Airbnb directly?
When am I charged for a reservation?
What is the Resolution Center?
How do payment plans work?
What if a host asks for more money?
Do I have to pay if my reservation request isn't accepted by the host?
How do I pay for my long-term reservation?
How do I submit my credit or debit card billing statement for payment verification?
Should I tip my experience host?