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Canceling a reservation
Learn what to do if you or your host needs to cancel. Find out what the different cancellation policies are, and whether you can get a refund.
I need to cancel
How do I file an extenuating circumstances claim?
Do I get a full refund if I cancel?
What is Airbnb's Guest Refund Policy for homes?
What is the Resolution Center?
How do I cancel my homes reservation?
My host needs to cancel
What happens if my host cancels my reservation?
What is the Airbnb cancellation policy?
What if a host informs me that the listing I already paid for is now unavailable but they have an alternative?