How can I contact Airbnb?

To get in touch with a member of our Customer Experience team, visit our contact page and select the issue you'd like us to help you with. We're here 24 hours a day, 7 days a week to make sure you have a great experience, and we appreciate your help describing your issue so we can assist you faster. 

For problems with a reservation, please first send a message to your host or guest. This is often the best way to quickly resolve problems that come up before, during, and after your stay. 

We do our best to keep our phone lines open for people with urgent situations. Before calling, make sure the answer to your question isn't already covered in our Help Center. If not, use the local phone number included in your original reservation confirmation email, or click Urgent after you select your issue on the contact page: www.airbnb.com/contact

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