Is verifying my ID secure?

The information you provide Airbnb during the Verified ID process is governed by our Privacy Policy and transmitted using SSL—the same secure encryption that websites use to transmit credit card numbers.

When we receive information from your driver’s license or passport, we store the number in a secure and encrypted form, so you should only have to verify your ID once. We do not store the knowledge-based authentication questions or your answers.

Only a small number of authorized Airbnb employees are allowed access to your original documentation for troubleshooting or internal purposes.

Our third-party partners store information from the Verified ID process according to our written instructions and under our Privacy Policy.

Was this helpful?
Thank you for your feedback!
Got it, thanks! We'll use your feedback to improve our help articles.

FAQ didn't answer your question?

Join a Group and get help from fellow hosts in your neighborhood and around the world.

Browse Groups »