What is Airbnb’s policy on extortion?

Any attempt to use reviews to force a user to do something they aren’t obligated to do is a misuse of reviews, and we don’t allow it. 

Reviews are a way for guests and hosts to share their experiences with the Airbnb community. We have clear review guidelines in place to help promote our core values. 

We believe in free speech, transparency, and clear communication. Our community is built on trust, and trust comes from honest conversation. Therefore, we ask for reviews that are truthful, clear, and helpful to both the review’s recipient and the wider Airbnb community.

If you think you have experienced extortion, please refer to our Extortion Policy.

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