How does Voice Connect work?
Voice Connect enables hosts to call guests by creating a private phone connection through Airbnb. This feature is free and international. You just pay your normal rate for an incoming call, as if it were a local call.
All phone numbers remain private until after a reservation is accepted. Please do not exchange your phone numbers or other personal contact information in order to ensure you keep transactions on Airbnb. Airbnb records all calls to maintain a record of communication.
In order for Voice Connect to be available:
1. Both host and guest need a verified phone number.
2. The guest has to choose the possibility of a phone call when sending a message via the Contact Me button.
3. Both host and guest need to be between 9 AM and 9 PM in their local time zone, which can be updated in Edit Profile.
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