How does Voice Connect work?

Voice Connect enables hosts to call guests by creating a private phone connection through Airbnb. This feature is free and international. You just pay your normal rate for an incoming call, as if it were a local call.

All phone numbers remain private until after a reservation is acceptedPlease do not exchange your phone numbers or other personal contact information in order to ensure you keep transactions on AirbnbAirbnb records all calls to maintain a record of communication.

In order for Voice Connect to be available:

1. Both host and guest need a verified phone number.
2. The guest has to choose the possibility of a phone call when sending a message via the Contact Me button. 
3. Both host and guest need to be between 9 AM and 9 PM in their local time zone, which can be updated in Edit Profile.

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