How does Airbnb handle security deposits?

Security deposits help cover accidents that occur during a reservation, like spilled wine on the rug, a broken window, or an unreturned key. Hosts must add a security deposit to their listing before a reservation is booked. Security deposits can't be handled off-site in cash, as off-site payments are a violation of our terms.

Airbnb recently changed the way security deposit charges are handled. When a reservation is accepted, the security deposit details and guest's payment information is stored. No charges or authorizations will be made to the guest's payment method unless the host needs to make a claim. A host has 48 hours after the checkout date to make a claim on the security deposit.

If a host makes a claim on the security deposit, we mediate and collect payment from the guest, as necessary. Please read details on the claim process as a host or guest.

After a reservation is made, you can verify the amount of the security deposit on your billing receipt. Security deposits are not included in the total cost of a listing, and we do not charge service fees on security deposits.

You can see if a listing includes a security deposit in the Description tab:

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