I’m a host. What penalties apply if I need to cancel a reservation?
Because cancellations disrupt guests' plans and impact confidence in the Airbnb community, the following penalties will be applied for host cancellations.
A fee will be deducted from your first payout after a cancellation. The amount deducted will depend on when you accepted the reservation and how soon before check-in you canceled it:
- More than 7 days before check-in, we’ll deduct $50 from your next payout
- Less than 7 days before check-in, we’ll deduct $100 from your next payout
The cancellation fee may be waived if you have completed at least 10 consecutive bookings without canceling, either since you started hosting or since your last previous cancellation.
If you cancel before the day of check-in, an automated review will be posted to your listing's profile indicating that you canceled one of your reservations. These reviews can't be removed, but you can always write a public response to clarify why you needed to cancel.
If you cancel on the day of check-in or later, guests can leave a public review on your listing’s profile.
Your calendar will stay blocked and you won't be able to accept another reservation for the same dates of the canceled reservation.
If you cancel 3 or more reservations within a year, we may deactivate your listing.
Unless there are extenuating circumstances, there will be no exceptions to our updated cancellation policy.
Instant Book hosts can cancel 100% penalty-free if they’re uncomfortable with a reservation. Learn more.