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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.

    Will my refund be issued automatically?

    Yes. We’ll automatically send any eligible refund to the payment method you used when you booked the reservation. Keep in mind that it may take your payment provider up to 10 business days or longer to deposit the money into your account.

    Timing depends on your payment method and region. Learn more about when you’ll get your refund.

    If your original payment method is no longer valid, or you have questions about timing, please contact your payment provider directly—they’ll have the most up-to-date info.

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