Welcome! How can we help?
- Getting Started
- Account & Profile
- Deciding to Host
- Your Listings
- Your Reservations
- Getting Paid
- Hospitality Standards
- Business Travel
- Trust & Safety
What if I can't get in touch with my host?
If you’re having trouble getting in touch with your host after you’ve made a reservation, consider a few things:
- Most hosts respond within a few hours.
- We recommend giving the host a few days to respond. Sometimes things come up or your host might be on a different schedule from you.
- Try contacting your host using a different form of communication. For example, you can try reaching them through:
- If your trip is starting or about to start, contact us.