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    COVID-19 update
    To find cancellation and refund options, go to your dashboard. Reservations eligible under our extenuating circumstances policy may be canceled before check-in without penalties or impact to your Superhost status.
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    Can I withdraw a pre-approval that I've sent to a guest?

    Yes, as long as a guest hasn’t already booked your place. Otherwise, there are no penalties for withdrawing a pre-approval.

    Guests are encouraged to book within 24 hours after you send a pre-approval, so we recommend withdrawing it right away if you need to.

    To withdraw a pre-approval:

    1. Go to your message with the guest
    2. Click Withdraw pre-approval
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