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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. If your check-in date is after September 15, check back here on August 15, 2020 for an update.

    How much time does a host have to respond to my reservation request?

    Hosts have 24 hours to officially accept or decline reservation requests. You'll be updated by email about the status of your request.

    More than half of all reservation requests are accepted within one hour of being received. The vast majority of hosts reply within 12 hours.

    If a host confirms your request, your payment is processed and collected by Airbnb in full. If a host declines your request or the request expires, we don't process your payment.

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