Navigate forward to access suggested results
    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.

    Can a security deposit be collected outside of the Airbnb website?

    No. To make sure guest payments are protected and that hosts are properly compensated for property damages, we require that all security deposits be handled through Airbnb. Payments outside of the Airbnb website, including security deposits, are a violation of our Terms of Service.

    Related articles
    What happens if a host wants to collect on their security deposit?
    Host-required security deposits are different from other security deposits in that no authorization hold is placed. Guests will only be char…
    Booking and traveling
    How do I add a security deposit to my listing?
    You’ll need to log in to your account on a desktop computer or using a browser (not the Airbnb app) to manage security deposits for your lis…
    Hosting stays
    How does Airbnb handle security deposits?
    Security deposits can be required either by Airbnb or by hosts. Airbnb security deposit requests are based on a home’s features and/or the t…
    Booking and traveling
    Did you get the help you needed?