Earnings Protection insurance for US homes hosts

We know hosting can be incredibly rewarding—but occasionally, the unexpected happens. From accidental damage and severe weather to other unforeseen events, sometimes things beyond your control can impact your hosting journey.

That’s why we offer host Earnings Protection insurance—designed to help safeguard your earnings when covered events disrupt your listing. So you can focus on welcoming guests, knowing we’ve got your back if life throws a curveball.

Things to consider before purchase

Here’s what you need to know before purchasing an insurance plan to help protect your hosting income:

Who is eligible

Airbnb home hosts who live in the United States may have the option to purchase insurance for their US home listing(s). This coverage helps safeguard hosting income from certain unexpected disruptions.

Earnings Protection insurance is available to select hosts who have 5 or fewer listings with more than 50 nights reserved within the past year through Airbnb. 

Earnings Protection won’t cover issues that you knew about or events that started before the policy purchase date.

What is covered in the policy

Examples of Earnings Protection insurance coverages include:

• Sometimes, things happen that are out of your control—like damages caused by sudden weather events or accidental damage by guests—that makes your property Uninhabitable or Unleasable and repairs take at least 4 consecutive days.
• Lack of access: When government orders prevent all access to your property for at least 7 consecutive days due to covered events such as severe weather, you may qualify for coverage.
• Severe weather or natural catastrophes: Major events such as hurricanes, earthquakes, or wildfires can disrupt your hosting plans and the safety of your space. In such events, you may be eligible for payout if the severity of the event at your property meets policy criteria.
• Electric grid failure: If your property has no electricity for 3 or more consecutive days due to a widespread power grid failure, you may be eligible for a payout.

Know about coverage amount and how it is calculated

Coverage amount: Coverage amounts are custom to you and based on your listing’s earnings for the last year. When you purchase Earnings Protection insurance, each listing sees a personalized coverage amount based on earnings in the past year.

How you can pay

You can choose to pay the yearly premium, taxes, and fees upfront or set up a monthly payment plan using a US ACH bank account. The total price is calculated based on factors such as your listing type, the location, and your earnings.

How to purchase Earnings Protection insurance

You may purchase Earnings Protection insurance for an eligible listing from the Earnings dashboard. If you have multiple listings and you wish to protect your earnings, you’ll need to purchase policies for each listing individually.

For eligible listings, the option to purchase is available from the Airbnb account > Earnings > Financial tools. If available:

1. Click or tap Earnings Protection and Learn more
2. Review coverage details and select View plans
3. Choose your required coverage amount and click or tap Next
4. Click or tap Confirm and pay to complete the payment

If there are any issues with payment, contact us.

Things you need to know after you’ve purchased the policy

Here’s what you need to know after purchasing your policy:

Where you can to find the policy details

To find your policy number, coverage amount, and full policy details, login to your Airbnb account, go to Earnings > Financial tools and click or tap Earnings Protection. You’ll find the policy number, the coverage amount, and a section to view the full policy.

Policy expiration

Earnings Protection policies are not automatically renewed. At 120 days before your policy expiration date, you'll receive a notice by email letting you know:

• When your current policy will expire
• That your policy will not be automatically renewed
• What to do when your coverage ends and how to get a new policy

You can purchase a new policy from the listing's product detail page on the Earnings Dashboard once your current policy has expired. Your new coverage will not begin until the day after you purchase, so there will be a period with no coverage in between.

For example, if your current policy expires on October 27, you can purchase a new policy on October 28, and coverage under the new policy begins on October 29 at 12:01am (local time). If you can, keep this gap in mind for times when coverage matters most to you, such as during hurricane season

To remain eligible for a new policy, you must continue to meet all host and listing eligibility requirements at the time of your new purchase. Eligibility is reviewed at the time of each purchase, and not all hosts or listings will qualify. If you have questions about your eligibility, you can contact the insurer.

How you can cancel the policy

You can cancel your policy for a full refund if you cancel within 30 days of purchase.

To cancel your policy, login to your Airbnb account, go to Earnings and click or tap Earnings Protection. You’ll find a Cancel policy section.

Please note that you can’t cancel your policy from your Airbnb account if:

• you have an open or approved claim, even if you’re within 30 days of purchase
  
• it is more than 30 days since the policy purchase

After 30 days, the policy is non-cancelable unless it’s for a reason specified in the policy terms. You can find your listing’s policy documents by going to Earnings > Financial tools > Earnings Protection and selecting the covered listing.

Things you need to know before you submit a claim

Here’s what you need to know before you submit your claim:

Creating an account on property claim portal

If you’re a first time user, ensure you register your account on the MIC Global claim portal.

To register:

1. Visit the MIC Global property portal
2. Click or tap Register
3. Add your email address and Continue
4. Create a password

Claim process for Severe Payout Event

In a Severe Payout Event (ex: hurricane, earthquake, wildfire, etc.), MIC Global may automatically initiate claims for your policy using third party data sources (as outlined in the policy). Once MIC initiates a claim, you will receive an email to verify your loss and complete the process to confirm and attest that the loss occurred.

For claims that don’t qualify as Severe Payout Events and aren’t automatically initiated by MIC Global, you can easily start a claim yourself. Follow the steps outlined in the “Starting a Claim” section and submit your claim for the coverage amount.

Starting a claim

You can easily submit a claim for your coverage amount through the MIC global property portal. Also accessible through your Airbnb account, just go to Earnings > Financial tools > Earnings Protection > Start or manage a claim.

Once you’re on the property claim portal, login to your account and submit your claim.

Managing a claim

You can manage in progress claims from the Airbnb app. From the Earnings Protection page, you can quickly view the status of open claims and any upcoming payouts. If you need additional information, just tap Review claim details to go to the property claim portal.

In a rare event any claim payment fails, contact MIC global to understand the issue and work with them to resolve it.

How to get help

MIC Global has dedicated support for Airbnb hosts. If you have questions about your policy, contact them directly via your MIC portal account.

Troubleshooting with payments

In the event a premium payment installment fails, we’ll attempt to charge the payment method on file 3 times. You will also receive an email with a link and the option to pay from your existing or a different U.S. bank account (credit or debit cards not accepted).

How Earnings Protection insurance works with Airbnb’s Major Disruptive Events Policy

In the rare circumstance that a large-scale event prevents or legally prohibits completion of a reservation, the Major Disruptive Events Policy may apply. Hosts and guests can cancel reservations without fees or other adverse consequences. The Major Disruptive Events Policy and Earnings Protection insurance operate separately. The Major Disruptive Events Policy is not an insurance policy. Major Disruptive Events can be activated for situations that do not meet the requirements for insurance coverage under Earnings Protection insurance. Coverage for host earnings is limited by the terms of the Earnings Protection policy. Learn more about our Major Disruptive Events Policy here. To learn more about insurance coverage under Earnings Protection, check the terms of your policy.

How Earnings Protection insurance works with Host Damage Protection

In very rare and unfortunate scenarios, you may have severe damage to a listing caused by a guest during an Airbnb stay, which leaves your listing uninhabitable. If this occurs, you may have protection under Host Damage Protection. Host Damage Protection is not an insurance policy and is subject to the Host Damage Protection Terms. If you have purchased Earnings Protection insurance, you may also be able to make a claim for lost earnings.

Learn how to file a reimbursement request for Host Damage Protection review.

Disclosure:

Earnings Protection insurance is underwritten by nonadmitted insurance carriers and placed through STP Insurance Services LLC (CA license number 6005386), a licensed surplus lines broker. Airbnb Insurance Agency LLC, (CA license number 6001912, NY license number 1614472), which is licensed as an insurance agency in all states of the US and the District of Columbia, acts as the distributor of this insurance. This coverage is not protected by any state insurance guaranty fund. All insurance is subject to the terms, conditions, limitations and exclusions outlined in the policy. Premiums may vary by location, are subject to change, and not all coverages are available in every state.