Welcome! How can we help?
- Getting Started
- Account & Profile
- Deciding to Host
- Your Listings
- Your Reservations
- Getting Paid
- Hospitality Standards
- Business Travel
- Trust & Safety
Does Airbnb screen users?
At Airbnb we strive to provide our hosts and guests with the right tools to make informed decisions regarding who they interact with on the site and in the real world. We don't routinely perform background checks on Airbnb accounts—though we reserve the right to.
We want to build the world's most trusted community. To help ensure our members' safety, we dedicate a knowledgeable and experienced team to monitor any suspicious activity in our marketplace.
You can help maintain the safety of our community by reporting suspicious or inappropriate activity on the site. We investigate each flag on a case-by-case basis and follow up as appropriate. Use the flag icon to report something to our team.
Look for the flag icon on:
- Profiles: You'll see a flag at the top of each profile
- Listings: You'll see a flag in the right sidebar of any listing
- Messages: You'll see a flag in the top right corner of messages