Last updated: June 26, 2025
We’ve updated our Payments Terms of Service (“Payments Terms”).
The updates to our Payments Terms discussed below are effective immediately for all first time users beginning June 26, 2025. The updated Payments Terms will go into effect for existing users on September 8, 2025. No action from you is required in connection with this notice.
Capitalized terms not defined on this page have the same meanings given to them in the Payments Terms. You can read the full terms in the links below, along with key changes and other important information:
A chart detailing the changes to the Payments Terms for users in Canada is at the end of the page.
Here are a few common questions that you may have about this process.
All users who registered their Airbnb account before June 26, 2025 will be subject to the updated Payments Terms starting on September 8, 2025. If you disagree with the updated Payments Terms, you may terminate your agreement with Airbnb at any time by deleting your account at no cost or penalty to you. Unless you delete your account, you will be deemed to have accepted the updated Payments Terms. If you have any questions or encounter any difficulties during this process, please email terms@airbnb.com for assistance.
If you registered your Airbnb account on or after June 26, 2025, you already agreed to the updated Payments Terms of Service, so there is nothing more you need to do.
The updated Payments Terms will apply to all activities (including existing, confirmed bookings) on the Airbnb Platform starting on September 8, 2025, unless you registered your Airbnb account on or after June 26, 2025, in which case the updated Payments Terms will apply on the date you register.
Your contracting entity will be Airbnb Payments UK Ltd. for all bookings confirmed prior to September 8, 2025, and your contracting entity will be Airbnb Payments Canada for all bookings confirmed on or after September 8, 2025.
Until September 8, 2025, the existing versions of the Payments Terms can be found at the Payments Terms of Service Archive page. We hope that you found the above information helpful. We've highlighted what we think are the most noteworthy changes, but you should also review the documents in full yourself.
Previous Version | Updated Version (additions are bolded and underlined; deletions are marked with a strikethrough) | ||
Payment Services will be provided by the contracting entity based on your country of residence subject to any exceptions described below: COUNTRY OF RESIDENCE [...] All other countries CONTRACTING ENTITY Airbnb Payments UK | Payment Services will be provided by the contracting entity based on your country of residence subject to any exceptions described below: COUNTRY OF RESIDENCE [...] Canada CONTRACTING ENTITY Airbnb Payments UK for any booking confirmed prior to September 8, 2025 Airbnb Payments Canada Inc. (“Airbnb Payments Canada”) for any booking confirmed on or after September 8, 2025 | ||
2.4 Automatic Update of Payment Method. If your Payment Method’s account information changes (e.g., account number, routing number, expiration date) as a result of re-issuance or otherwise, we may acquire that information from our financial services partners or your bank and automatically update your Payment Method on file. | 2.4 Automatic Update of Payment Method. If your Payment Method’s account information changes (e.g., account number, routing number, expiration date) as a result of re-issuance or otherwise, we may acquire that information from our financial services partners or your bank and attempt to automatically update your Payment Method on file. | ||
2.11.1 Pay Part Now, Part Later 2.11.1.1 Airbnb may make available to Guests the option to pay a portion of the booking’s Total Price at the time of booking and pay the remainder of the Total Price at a later time prior to check-in (“Pay Part Now, Part Later”). Availability of this option may depend on the Listing and/or Payment Method. You will not be charged any additional fees for using Pay Part Now, Part Later. 2.11.1.2 If you choose Pay Part Now, Part Later, the Airbnb Platform will notify you during check out of the amount, currency and schedule of each payment due. Airbnb credits, coupons, or gift cards will be applied first before the amount of each payment is calculated. On the payments due date, Airbnb Payments will automatically charge the original Payment Method you used to make the booking. 2.11.1.3 If you make a modification to a booking made with Pay Part Now, Part Later, Airbnb will notify you of the revised payment schedule, as applicable, and Airbnb Payments will automatically charge the original Payment Method you used to make the booking on the revised payment due dates. If the modification increases your Total Price, you may be required to make an additional partial payment of the new Total Price at the time of the modification. 2.11.1.4 You agree that by selecting a Pay Part Now, Part Later, you may not be able to pay for the booking with a different Payment Method or pursuant to a different payment schedule. 2.11.1.5 If Airbnb Payments is unable to collect your payment, Airbnb Payments will notify you of such declined payment, and require you to complete the payment using an alternative Payment Method within 72 hours of the notice. If you fail to complete the payment, you authorize Airbnb to cancel the booking on your behalf. If the booking is canceled, you will be refunded based on the Host’s cancellation policy. | 2.11.1 Pay Part Now, Part Later 2.11.1.1 Airbnb may make available to Guests the option to request that 2.11.1.2 If you choose Pay Part Now, Part Later, the Airbnb Platform will notify you during check out of the amount, currency and schedule of when each portion of the Total Price is 2.11.1.3 If you make a modification to a booking made with Pay Part Now, Part Later, Airbnb will notify you of the revised dates on which portions of the Total Price will be due and payable 2.11.1.4 You agree that by selecting a Pay Part Now, Part Later, you may not be able to pay for the booking with a different Payment Method or pay your portions on 2.11.1.5 If Airbnb Payments is unable to collect your payment, Airbnb Payments will notify you of such declined payment, and require you to complete | ||
None | 2.11.2 Reserve Now, Pay Later 2.11.2.1 Airbnb may make available to Guests the option to book an accommodation and request that the Total Price is due and payable at a later time prior to check-in (“Reserve Now, Pay Later”). If your booking is eligible for Reserve Now, Pay Later, the Airbnb Platform will provide you with this option at checkout. You will not be charged any additional fees for using Reserve Now, Pay Later. Note that failure to pay the Total Price by the relevant due date may result in your booking being canceled. 2.11.2.2 If you choose Reserve Now, Pay Later, the Airbnb Platform will notify you during checkout of the amount, currency and when the payment of the Total Price is due and payable. On the relevant due date, Airbnb Payments will automatically charge the original Payment Method you used to make the booking. If you choose to change your payment method before the payment is due and payable, you can do so by going to “Payments History” and updating the original Payment Method you used for the booking. 2.11.2.3 You authorize and grant Airbnb Payments a mandate to collect all amounts due and payable from you pursuant to these Reserve Now, Pay Later Terms by charging the Payment Method used to make the booking or otherwise as permitted pursuant to the Payments Terms. 2.11.2.4 If you make a modification to a booking made with Reserve Now, Pay Later, and the modification increases your Total Price, you may be required to pay for an additional portion of the new Total Price at the time of the modification. 2.11.2.5 If Airbnb Payments is unable to collect your payment, Airbnb Payments will notify you of such declined payment, and require you to complete payment using an alternative Payment Method within 72 hours of the notice. If you fail to complete payment on the due date, you authorize Airbnb to cancel the booking on your behalf. The Host’s cancellation policy will determine the amount of your refund, if any, if your booking is canceled. | ||
3.3 Timing of Payout 3.3.1 Subject to and conditional upon successful receipt of the payments from Guest, Airbnb Payments will initiate Payouts to your selected Payout Method: (i) for Accommodations, by the end of the business day after the Guest’s scheduled check-in date; (ii) for Services and Experiences, by the end of the business day after the start of the Service or Experience; and (iii) for all other Host Services, including but not limited to Photography Services or Experiences, at the time specified via the Airbnb Platform. For Accommodation bookings of twenty-eight (28) nights or more, Airbnb Payments will initiate the first payout by the end of the business day after the Guest’s scheduled check-in date, and will initiate future payouts every 30 days after the initial payout, for the duration of the reservation. 3.3.2 Airbnb Payments may offer you a different Payout time or trigger for payment, which may be subject to additional terms and conditions. The time it takes to receive Payouts once released by Airbnb Payments may depend upon the Payout Method you select. | 3.3 Timing of Payout 3.3.1 Unless you are Host covered under Section 3.3.3 (in which case that Section applies to you), then, s 3.3.2 Airbnb Payments may offer you a different Payout time or trigger for payment, which may be subject to additional terms and conditions. The time it takes to receive Payouts once released by Airbnb Payments may depend upon the Payout Method you select. 3.3.3 For Accommodations only, for:
subject to and conditional upon successful receipt of the associated payments from Guest, Airbnb Payments will initiate Payouts to your selected Payout Method by the end of the business day after the Guest’s scheduled check-out date. If the Accommodation booking is twenty-eight (28) nights or more, Airbnb Payments will generally initiate the first Payout 28 days after the Guest’s scheduled check-in date, and will initiate future Payouts monthly after the initial Payout, for the duration of the reservation. 3.3.4 Your Payout schedule will be displayed in your earnings dashboard. | ||
8. Prohibited Activities [...] 8.2 We are required to act in accordance with our internal policies and the laws of various jurisdictions relating to the prevention of money laundering and the implementation of sanctions including: (i) economic or financial sanctions or trade embargoes imposed, administered or enforced from time to time by the U.S. government, including those administered by the Office of Foreign Asset Control or the U.S. Department of State; or (ii) by the United Nations Security Council, the European Union or His Majesty's Treasury of the United Kingdom. You will comply with any relevant financial sanctions and any relevant export control laws applicable to you and to your local jurisdiction. | 8. Prohibited Activities [...] 8.2 We are required to act in accordance with our internal policies and the laws of various jurisdictions relating to the prevention of money laundering and the implementation of sanctions including: (i) economic or financial sanctions or trade embargoes imposed, administered or enforced from time to time by the U.S. government, including those administered by the Office of Foreign Asset Control or the U.S. Department of State; | ||
14. Governing Law and Dispute Resolution [...] | 14. Governing Law and Dispute Resolution [...] 14.5 If you are contracting with Airbnb Payments Canada: 14.5.1 Except as set out in Sections 14.5.2 and 14.5.3, these Payments Terms will be interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflicts of law principles. Except for matters that are subject to arbitration in accordance with section 19.3 below, you agree to submit to exclusive jurisdiction of the courts of competent jurisdiction in Toronto, Ontario. 14.5.2 If you are a Quebec consumer or a Quebec sole proprietor that is considered a consumer under the Quebec consumer protection legislation, these Payments Terms will be interpreted in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, and you agree to submit to exclusive jurisdiction of the Quebec courts. 14.5.3 Notwithstanding Section 14.5.1, you may choose that any dispute arising from or in connection with these Payments Terms relating to your use of the Payment Services as a Guest will be interpreted in accordance with English law. | ||
None | 19. Additional Clauses for Users Contracting with Airbnb Payments Canada The following paragraphs will apply if you are contracting with Airbnb Payments Canada: 19.1 Safeguarded Funds Airbnb Payments Canada will safeguard all funds held on behalf of Hosts in connection with the provision of Payment Services (“CA Safeguarded Funds”) in accordance with applicable Canadian laws and regulations. CA Safeguarded Funds do not include funds not successfully received from Guests in accordance with these Payments Terms. The CA Safeguarded Funds are held in trust in one or more pooled safeguarding accounts at eligible financial institutions for all applicable Hosts unless Airbnb Payments Canada uses other means permitted under applicable law to safeguard those funds. The CA Safeguarded Funds remain in the safeguarding accounts until the time at which we (i) initiate your relevant Payout, or (ii) use the funds to satisfy your obligations in accordance with these Payments Terms. These CA Safeguarded Funds are held separate from Airbnb Payments Canada’s corporate funds, and Airbnb Payments Canada will neither use these funds for its operating expenses or any other corporate purposes nor will it voluntarily make these funds available to its creditors in the event of bankruptcy. 19.2 Changes If you are a consumer residing in Ontario or Quebec, or you are a Quebec sole proprietor that is considered a consumer under Quebec consumer protection legislation then, notwithstanding any other provision in these Payments Terms, including section 13.1 (Modifications), this change provision applies to you. Airbnb Payments Canada reserves the right to change or modify these Payments Terms with respect to any provisions that apply to the Payment Services (including, changing the Payment Services, the Guest terms, Host terms, general terms, Airbnb Payment Canada’s responsibilities or obligations under the Payments Terms, your responsibilities under the Payments Terms, prohibited activities, disclaimers and limitation of liability) from time to time, including if required to comply with applicable law. If Airbnb Payments Canada makes such changes to these Payments Terms, in addition to posting the amended Payments Terms as specified in Section 13.1, Airbnb Payments Canada will also provide you with notice of the changes at least thirty (30) days before the date they become effective in accordance with applicable law. Upon receiving notice of the changes, you may refuse the changes and cancel these Payments Terms in the manner and within the time specified in such notice. If you are a consumer residing in Quebec or you are a Quebec sole proprietor that is considered a consumer under Quebec consumer protection legislation, you may also refuse the changes and cancel these Payments Terms within thirty (30) days after the effective date of the changes, if the change entail an increase in your obligation or a reduction of Airbnb Payment Canada’s obligations. If you do not notify Airbnb Payment Canada within that time, the changes will take effect as indicated in the notice. In that case, you will be deemed to agree to the changes which will become part of these Payments Terms and enforceable against you. If you cancel these Payments Terms, your account will be closed and you will no longer have access to the Payment Services. 19.3 Arbitration DOES NOT APPLY TO QUEBEC CONSUMERS AND SOLE PROPRIETORS THAT ARE CONSIDERED CONSUMERS UNDER QUEBEC CONSUMER PROTECTION LEGISLATION. Any dispute, controversy or claim arising out of related to these Payments Terms, including the validity, existence, binding effect, interpretation, performance, breach or termination, and including tort claims, that cannot be resolved by the parties through good faith discussions may be referred to and finally determined, to the exclusion of the courts, by arbitration, by a single arbitrator administered by ICDR Canada in accordance with the Canadian Arbitration Rules. The fee of the arbitrator shall be shared equally by the parties. The seat of the arbitration shall be in Toronto, Ontario and the language of the arbitration shall be English. The arbitrator shall apply the substantive laws of Ontario. The proceedings of the arbitration shall be confidential, the award of the arbitrator shall be final and binding, and there shall be no right to appeal it on the basis of any factual or legal errors, judgment on which may be entered in any court having jurisdiction. The parties agree that notwithstanding the above, either of them may bring a claim against the other in the Small Claims Court of the province in which you reside where the total amount at issue is no greater than CAD$10,000. 19.4 Limitation of Liability The limitation of liability provision below applies in Canada to the extent permitted by applicable law except that, with respect to Quebec consumers or Quebec sole proprietors that are considered consumers under consumer protection legislation in the province of Quebec, Canada, this section will not apply to allow Airbnb Payments Canada to disclaim liability for circumstances arising as a result of Airbnb Payments Canada’s own actions or those of anyone authorized to act on its behalf. You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the Payment Services remains with you. If you permit or authorize another person to use your Airbnb account in any way, you are responsible for the actions taken by that person. Neither Airbnb Payments Canada nor any other party involved in creating, producing, or delivering the Payment Services will be liable for any incidental, special, exemplary, or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Payments Terms, (ii) from the use of or inability to use the Payment Services, or (iii) from any communications, interactions, or meetings with other Members or other persons with whom you communicate, interact, transact, or meet with as a result of your use of the Payment Services, whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory, and whether or not Airbnb Payments Canada has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. Except for our obligations to pay amounts to applicable Hosts pursuant to these Payments Terms or an approved payment request under the Host Damage Protection, in no event will Airbnb Payments Canada’s aggregate liability arising out of or in connection with these Payments Terms and your use of the Payment Services including, but not limited to, from your use of or inability to use the Payment Services, exceed (i) the amounts you have paid or owe for bookings via the Airbnb Platform as a Guest in the twelve (12) month period prior to the event giving rise to the liability, or if you are a Host, the amounts paid by Airbnb Payments Canada to you in the twelve (12) month period prior to the event giving rise to the liability, or (ii) one hundred U.S. dollars (US$100) or the Canadian equivalent, if no such payments have been made, as applicable. The limitations of damages set forth above are fundamental elements of the basis of the bargain between Airbnb Payments Canada and you. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. This does not affect Airbnb Payments Canada’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law. 19.5 Service Providers You acknowledge that we outsource various aspects of the Payment Services to affiliates and other service providers located outside of Canada. For example, we outsource the processing of your payments made with a credit card or debit card to Airbnb Payments UK who will process these payments on our behalf in the UK. You agree that in the event a service provider cannot or will not process any transaction referred to it by us, by reason that the service provider may suffer legal and/or reputational risks, or that the service provider may, by doing so, violate any law, regulation, rule or internal policy applicable to it if it completes such transaction, then notwithstanding any other provision of these Payments Terms, such transaction will not be completed and we will have no liability in respect of any such incomplete transaction. 19.6 Language You hereby confirm that you have requested that these Payments Terms and all related documents be drafted in English, that you have been provided with a French language version of these Payments Terms and that you have agreed to be bound by the English language version of these Payments Terms. Vous confirmez par la présente que vous avez demandé que les présentes modalités de paiement et tous les documents leur étant afférents soient rédigés en anglais, que vous avez reçu une version française des présentes modalités de paiement et que vous avez accepté d’être lié par la version anglaise des présentes modalités de paiement. | ||
20. Contacting Airbnb Payments You may contact Airbnb Payments regarding the Payment Services using the information below: [...] | 21 You may contact Airbnb Payments regarding the Payment Services using the information below: [...] Airbnb Payments Canada Inc. 888 Brannan Street |