Ready for a smoother way to manage check-ins? Eligible Hosts can connect one compatible smart lock per listing to Airbnb so that unique codes are automatically generated and shared with their guests
This is currently available to certain Hosts with listings in the US or Canada. Find out more about which Hosts are eligible to connect a smart lock to Airbnb.
Once you’ve connected a smart lock to Airbnb and added it to your listing, your guests for confirmed bookings that haven't yet started and new bookings will automatically receive a unique code that’s only active during their trip. Codes will be sent to guests’ email and Airbnb messages for convenient access and can always be found in their Airbnb trip guide.
With your smart lock connected, we’ll let you know when your guests have checked in for the first time.
To keep things running smoothly, your connected smart lock will have backup codes that can be shared with a guest in the event that your lock is offline at the time of booking and a code can’t be generated for them before check-in. A backup code may also be shared if your lock is offline when a trip change is made (ex: your guest extends their stay by a night), and their existing code won’t work for their entire stay.
When connecting your smart lock to Airbnb, you’ll add a backup entry method that will only be shared with your guests in the event of unexpected lock issues that prevent them from being able to access your place (ex: dead batteries or a broken keypad).
Rest assured, the lock is yours. You can still manage and change personal codes from your smart lock app—like those for your cleaner or Co-Hosts—as you’d like, allowing you to host in the way that works best for you. Airbnb can never see any of the codes on your smart lock and will never change personal codes that you've added to your lock.
You also have the flexibility to adjust when guests’ codes are active. If you need to change a guest's code or access after they've checked in, find out how to manage your guests’ smart lock codes.
To connect a smart lock to Airbnb, Hosts must have a listing that’s located in the US or Canada and have a compatible smart lock model.
Hosts with listings in the US or Canada can connect a compatible Schlage, August, or Yale smart lock to Airbnb.
You can use Schlage residential locks that are connected to the internet and have a keypad.
The compatible Schlage smart lock models are:
The compatible August smart lock models are:
1Keypad options include Yale Keypad, Yale Keypad Touch, Yale Smart Keypad, or August Smart Keypad.
The compatible Yale smart lock models are:
Yale Assure Lock with Wi-Fi2
Yale Assure Lock 2 with Wi-Fi2
Yale Approach Lock with Wi-Fi (separate keypad required)
2Wi-Fi built-in or Connect Wi-Fi Bridge.
Here are some helpful tips before getting started:
Once you’ve connected your lock to Airbnb, find out how to set up your listing’s connected smart lock.
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