Responsible hosting in Peru
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The Airbnb community is incredibly diverse, including millions of people from virtually every corner of the globe committed to building a world where people of all backgrounds can feel welcome no matter how far from home. That commitment is based on two fundamental principles that apply to Hosts and guests who use the Airbnb platform: inclusion and respect.
On this page, you'll find important information for you to take into account and share with your guests, as well as different guides prepared by the Government of Peru with regards to best practices on safety, COVID-19 mitigation, security, and recommendations on how to act upon natural disasters.
This information will help you:
- Have tools that help your guests enjoy their stay to the fullest and have the necessary information for a safe stay; and
- Have an overview of the different laws and regulations that may affect you, as well as familiarize yourself with your obligations.
It is very important that you additionally investigate your obligations on your own, since this page may not contain all the information available and it cannot be considered as legal or attorney advice, as it is not updated in real time, so you will have to review your sources and ensure that the information provided has not changed or requires to be complemented with other applicable information.
Also, you should be aware that local governments in your jurisdiction may have issued or may be issuing health and safety guidelines in the future which may include mandatory cleaning protocols and social distancing guidelines. You should review local guidelines that may have been issued by your local government and health authority, and ensure that you comply with these. This guide contains information about health and safety protocols but keep in mind these may not be up to date and you should always check with your local authority.
Health and cleanliness
Global information about Airbnb’s 5-step enhanced cleaning process can be found in general info about hosting places to stay.
Regulations and permits
It's important that you make sure that you can share your space; sometimes there are restrictions in contracts, laws, and co-ownership regulations that don't allow it. We recommend you seek advice from a specialized professional, the person in charge of building administration or local authorities to obtain more information about the regulations, restrictions, and obligations that apply to you.
You can use the general information in this article as a starting point to learn the regulations and permits necessary for sharing your space.
Contracts and permits
- Sometimes, contracts and co-ownership regulations (as those regulations indicated in the internal regulations of the building, if any) include restrictions that do not allow space sharing. Please review it.
- It's important that you review any contracts you have signed or that you contact the owner, the building management committee, or the appropriate corresponding authority.y.
- Eventually, and upon specific circumstances, it may be possible that you may modify your contract (upon prior agreement with the landlord) in order to add a schedule to the contract that enables the clarification of any possible doubt, in addition to determining the responsibilities and obligations of all parties in this context.
- If your property has a mortgage (or is subject to any form of loan), contact the lending entity to make sure that there are no restrictions that forbid your sharing of space.
- Help your housemates get an idea of what they should expect if you share your own home.
- You may execute a formal contract with them whereby you indicate the rights and obligations of all parties. The contract may include:
- Aspects such as the frequency you plan to share your space and what you will do to ensure guests comply with house rules; and
- If you will share the income obtained through this activity, amongst other issues.
Tax is a complex topic. Your own tax obligations can vary based on your particular circumstances, so we recommend that you research your obligations or consult a tax professional to get more specific information.
In general, the money you earn as a Host on Airbnb is considered taxable income which may be subject to different taxes like rental tax, income tax, or VAT.
Free tax guide
We want to make it easy for you to understand your tax responsibilities as a Host on Airbnb, so we’ve partnered with an independent third-party firm to provide a free tax guide (available in Spanish and English) that covers general tax information in Peru.
Security for Hosts and guests
Security of Hosts on Airbnb and their guests is one of Airbnb’s main priorities. In order to contribute to your guest’s tranquility, you may leave them instructions with useful information for cases of emergency or warn them of any possible risk.
Recommendations from the Peruvian National Defense Institute
Contact information for emergencies
- Provide a contact list with the following telephone numbers:
- Emergency services:
- Medical care in EsSalud for women victims of violence and their family environment: 014118000 option 6
- Complaint against family and sexual violence: 100
- Police: 105
- EsSalud at the national level for information on coronavirus (COVID-19): 107
- Highway Police: 110
- Infosalud: 113
- Civil Defense: 115
- Firefighters: 116
- Red Cross: 01 266 0481
- Nearest hospital
- Your contact number
- A second contact number (in the case guests cannot reach you)
- Make sure guests know the best way of contacting you in the case of an emergency.
- Communicating with them through the Airbnb message system is always a safe alternative.
- Full list of emergency contact information provided by the Peruvian Government
- Make sure that the space you share has a first-aid kit and indicate your guests where it is located.
- Regularly check that the first-aid kit has all necessary items, check the expiration dates and restock any used supplies.
- Make sure to clearly indicate escape routes in the case of fire.
- Provide a map with the evacuation route where guests can easily see it.
- According to current law, the building’s administration committee is responsible for preparing an emergency plan for accidents, such as fires, earthquakes and similar situations that includes steps to take before, during, and after the accident, with a special emphasis as to evacuation during fires.
- Take a look at your space so as to identify any areas where guests may trip or fall.
- Remove any elements that may imply a risk, or clearly indicate it.
- Remove any cables that are in sight.
- Make sure that stairs are safe and have handrails.
- Remove or keep any objects that may be dangerous for your guests locked away.
Some guests travel with children and need to know if your accommodation is suitable for them.
- You can use the Additional notes section, within Details in the listing of your Airbnb account, in order to indicate any possible risks or explain that your accommodation is not suitable for children or babies.
Determine a guest limit in the space you share in order to guarantee safety therein.
- The building’s management committee may have certain regulations governing such matters.
Part of being a responsible Host consists in helping your guests understand the best way of engaging with your community. By explaining local regulations and customs to your guests, you are contributing to the creation of a great experience for everyone.
- If your building has common spaces or shared amenities amongst all residents, inform your guests of the condominium regulations that they must obey in the case they have access thereto.
- You can include house regulations in the Additional notes section within the Listing Details section of your Airbnb account.
- Guests usually appreciate your informing them what you expect of them before their arrival.
- Your informing your neighbors that you are planning to share your space is recommended.
- This will give them the chance to let you know if they have any objection or if there is any matter you should consider.
- Let your guests know beforehand that noise may bother your neighbors.
- If you are concerned that, during their stay, your guests may disturb neighbors, you can avoid their making excessive noise in different ways:
- Determine a quiet hours policy.
- Check applicable local regulations in each case. Specific regulations determined by Local Ordinances may exist.
- Do not allow the presence of pets.
- Please indicate that your accommodation is not suitable for children nor babies.
- Prohibit parties and additional unregistered guests.
- Communicate any parking regulations of your building and neighborhood to your guests.
- Review your co-ownership regulations in order to make sure that there are no restrictions regarding pets.
- If you allow guests to bring in their pets, they will appreciate your indicating the proper places to walk them and where they may dispose of their waste.
- You may also offer alternative options, as may be necessary, such as a nearby pet kennel, in the case a guest’s pet disturbs the neighbors.
- Always respect your guests’ privacy.
- Our security camera and other recording devices regulations clearly indicate what we expect from Hosts on Airbnb.
- However, in some locations, additional laws and regulations may exist that you shall be informed of.
- If you do not allow smoking within the accommodation, we suggest your posting signs to remind guests thereof.
- If they may smoke, provide ashtrays for their use in the areas where they may do so.
- In addition, we suggest you check the condo or building regulations, when applicable, because tobacco consumption restrictions may exist in public spaces or even in your listing.
Talk to your insurance agent or insurance company to determine what type of obligations, limits and coverage you need according to your particular circumstances.
According to current regulations, every co-owner of a building unit shall contract insurance coverage against the risk of fire.
If the co-owner does not contract such insurance, the management of the building shall contract the insurance on behalf and at the expense of the owner, and the relevant insurance premium shall be charged and billed jointly with common expenses, being the insurance premium an itemized charge.
Host damage protection and Host liability insurance
AirCover includes Host damage protection and Host liability insurance, which provide you with basic coverage for listed damages and liabilities. However, these don’t take the place of homeowner’s insurance, renter’s insurance, or adequate liability coverage. You might need to meet other insurance requirements as well.
We strongly encourage all Hosts to review and understand the terms of their insurance policy coverage. Not all insurance plans will cover damage or loss of property caused by a guest who books your accommodation.
Learn more about AirCover.
Liability and basic coverage
Review your homeowner’s or renter’s policy with your insurance agent or insurance company to make sure your listing has adequate liability coverage and property protection.
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