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How-to • Home host

When a neighbor reports an issue

It’s important to keep in touch, so we encourage hosts and their neighbors to communicate directly with each other to resolve any issues that might come up during a stay. Here are a few pointers to help you avoid potential disagreements with a neighbor:

  • Before the reservation begins, confirm with your guests that they’ve read and agreed to your house rules
  • In your house rules, select No for Parties or Events
  • Update your listing description to clearly prohibit parties and events
  • Set a maximum number of guests for your space
  • Inform guests of appropriate parking locations
  • Print out your house rules and any building rules and display them at your space
  • Let neighbors know when guests will be there

For more information, check out our Being a good neighbor Policy.

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