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How-to • Guest

What's refunded when you cancel a home reservation

You were all set to travel and now something’s come up. Find out what can be refunded—it all depends on your host’s cancellation policy and when you cancel the reservation.

To quickly find out what your refund amount would be if you cancel your reservation now, follow the steps to find out your refund amount before canceling.

Nights refunded if you cancel

Refunds are subject to your host’s cancellation policy. Depending on the length of your stay, how soon your reservation starts, the nights you’ve stayed, and the cancellation policy that applies to your reservation, you may get a full refund, a partial refund, or no refund if you cancel.

Note: If you’re canceling because you experienced an issue during your stay, you may be eligible for a refund, regardless of your host’s cancellation policy.

Airbnb service fee refunds

Service fees are refunded if you cancel during the free cancellation period for your reservation. Find out more about service fee refunds.

Payment plan refunds

If you’ve only paid for part of your stay up front, your refund amount may be less than you expect, and will never exceed what you paid.

Learn more about how refunds work for reservations paid for with Klarna.

Coupon refunds

Coupons are non-refundable. If you cancel a reservation in which you used a coupon to pay, the coupon can’t be used again. Find out more about how coupons work.

Booking credit refunds

Refunds for booking credit are subject to your host’s cancellation policy. Depending on when you cancel and the cancellation policy that applies to your reservation, you may get a refund of the booking credit that will be made available on your Airbnb account to use later.

On-site property fee refunds

If a hotel or other professional host collects property fees on-site, any refund of those fees is at the discretion of the host.

Host-approved refunds for any reason

If you and your host come to an agreement that you’ll receive a refund of any amount, you can find out how to request a refund in the Resolution Center.

When you may be entitled to a refund outside of your host’s cancellation policy

You may be entitled to a full refund or partial refund outside of your host’s cancellation policy if:

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