Refunds in India
Are you expecting a refund due to a cancellation in India? Just be aware local credit card policies may affect when and how you get your refund.
First up, Indian credit cards require two-factor authentication, so guests residing in India are charged for the full cost of the reservation when they submit a trip request. Once you’ve booked, we’re unable to change your payment method .
If the Host doesn’t accept your request or it expires, you’ll be refunded in full, we’ll initiate it immediately, and you’ll get it as soon as your bank or payment method provider has processed the refund.
Some banks and payment providers can take up to 15 business days to complete processing. If you don’t see it, it’s probably on its way.
Note: Be careful submitting multiple trip requests for the same dates—if they’re all confirmed, you’ll be double-booked and ineligible for a refund.
- GuestHow do I use PayU to pay?PayU is available as a payment method if you specify India as your country of residence in your profile.
- GuestReservations in IndiaIndian credit cards require two-factor authentication, so guests residing there are charged for the full cost of the reservation when submit…
- GuestWhen you’ll get your refundWhile they are issued almost immediately, most refunds arrive within 10 days, but for some payment methods and regions, it might take longer…