How-to
Report suspicious messages
Report suspicious messages
Take down the scammers by reporting any suspicious messages. You’ll be helping keep the whole Airbnb community safe from phishing and scams.
Be safe, and only communicate, book, and pay through Airbnb. If you get a suspicious message, let us know by contacting us or flagging it in your inbox.
To report a suspicious message:
- Go to Inbox and click the conversation with the suspicious message
- In the message, click the Flag icon
- Select the reason you’re reporting this person, and follow the onscreen prompts
- Go to Inbox
and then tap the conversation with the suspicious message
- In the message, tap the Flag icon
- Select the reason you’re reporting this person, and follow the onscreen prompts
- Go to Inbox
and then tap the conversation with the suspicious message
- In the message, tap the Flag icon
- Select the reason you’re reporting this person, and follow the onscreen prompts
- Go to Inbox and tap the conversation with the suspicious message
- In the message, tap the Flag icon
- Select the reason you’re reporting this person, and follow the onscreen prompts
Did this article help?
Related articles
- GuestAvoiding fraud, scams, and abuseWe take steps to protect Airbnb's platform's integrity and mitigate the risks and losses associated with fraud, scams, and abuse by taking a…
- GuestHow do I know if an email or website is really from Airbnb?Fraudulent emails and websites often have an urgent tone and threaten account suspension. When in doubt, start at the Airbnb home page.
- GuestHow do I report a message or block someone on Airbnb?Select the conversation with the person you want to report or block and follow the instructions.
Get help with your reservations, account, and more.
Log in or sign up