How-to
Report suspicious messages
Report suspicious messages
Take down the scammers by reporting any suspicious messages. You’ll be helping keep the whole Airbnb community safe from phishing and scams.
Be safe, and only communicate, book, and pay through Airbnb. If you get a suspicious message, let us know by contacting us or flagging it.
Report a message
Report a message on desktop
- Click Messages and select the conversation you want to report
- In the message, click the three dots
- Click
Report this message - Select the reason you're reporting the message and click OK
- Give further details (if required), and then click Submit
Report a message in the Airbnb app
- Tap Messages
and select the conversation you want to report - Hold the message to show the three dots
- Tap Report this message
- Select the reason you're reporting the message and tap OK
- Give further details (if required), and then tap Submit
Report a message in the Airbnb app
- Tap Messages and select the conversation you want to report
- Hold the message to show the three dots
- Tap Report this message
- Select the reason you're reporting the message and tap OK
- Give further details (if required), and then tap Submit
Report a message on mobile browser
- Tap Messages and select the conversation you want to report
- Tap the message to show the three dots
- Tap Report this message
- Select the reason you're reporting the message and tap OK
- Give further details (if required), and then tap Submit
For most of the reasons, you'll have the option to block the person from messaging you again.
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