What happens after I request professional photography?
After you request a photo shoot, Airbnb reaches out to independent, third-party photographers to handle the request. We do our best to match hosts with photographers, but one may not be available in your area or at the time you make your request. If a photographer isn’t available, we recommend uploading your own images to your listing.
If you’re planning on making changes to your space, don’t request a photo shoot until you’re changes are done. Each listing can only have one photo shoot, and the shoot isn’t refundable once it’s begun. If you’ve already requested a photo shoot, you can reschedule or cancel it by contacting your photographer or visiting airbnb.com/photography.
If a photographer is available
If a photographer is available, they should reach out to you via the Airbnb messaging system within 7 days of your request. All Airbnb photographers have a verified badge on their profile. You'll also receive their contact information when they accept the assignment.
Once a photographer accepts the assignment, you'll work together to set up a time that suits you both. Be sure that your contact details are up to date and to schedule the shoot for a date when you don't have guests.
Photo shoot timing
A photography shoot of an apartment typically takes 30 minutes, while larger spaces can take up to an hour. Check with the photographer to see how much time they think they'll need for your home—setting aside enough time for the shoot will help ensure you get the best photos possible. You'll also want to clean and tidy up your space in preparation for the shoot.
After the shoot
After your shoot, photos are typically uploaded, reviewed, and made public on the Airbnb site within 4 weeks. We review every photo taken by our photographers and only accept shoots that meet our standards. Occasionally, photos need to be sent back for additional post-processing and editing, which can take additional time, or we may need a second photo shoot to get quality images.
Note: We don’t provide copies of the photos, but you can download them from your online listing. The images are for your personal use only, and can’t be used on any competitor’s real estate or rental sites.
Airbnb may use the resulting images for advertising, marketing, commercial and other purposes in any media or platform, whether in relation to your listing or otherwise.