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Informing guests about security devices
Informing guests about security devices
Transparency helps build trust and set clear expectations between hosts and guests. By disclosing security cameras, recording devices, and noise decibel monitors hosts can help ensure guests know what to expect during their stay.
These rules take effect on April 30, 2024.
What you need to know about disclosure requirements
- Hosts are not allowed to have security cameras and recording devices that monitor any part of a listing’s interior, such as the listing’s hallway, bedroom, bathroom, living room, or guest house, even if they’re turned off or disconnected. Hidden security cameras are strictly prohibited. These prohibitions also apply to the common areas and shared spaces of private room listings (ex: a living room).
- For certain listings in Japan with a Hotel Business License, hosts may be required by applicable law to have a camera that monitors the listing’s interior entryway only. Those cameras must be disclosed to guests, are not allowed to monitor any of the listing’s spaces outside of the entryway, and are prohibited from recording audio.
- Hosts are allowed to have exterior security cameras and recording devices as long as they do not monitor areas where users have a greater expectation of privacy, such as the inside of an enclosed outdoor shower or in a sauna.
- Hosts must disclose the location of exterior security cameras (ex: “I have a camera in my front yard,” “I have a camera over my patio,” “I have a camera over my pool,” or “I have a doorbell camera monitoring my front door and the hallway of my apartment building”).
- Hosts are allowed to have noise decibel monitors in the listing’s interior as long as the host discloses their presence and are not allowed in bedrooms, bathrooms, or sleeping areas. Hosts are not required to disclose where their noise decibel monitors are located.
Disclose your security camera or recording device
- Click Listings and select the listing you want to edit
- Under Listing editor, click Your space
- Click Guest safety
- Click Safety devices, then click Exterior security cameras present
- Click Add details and describe each device, its location (ex:: “I have a doorbell camera monitoring my front door and the hallway of my apartment building” ; “I have a camera in my front yard”)
- Click Continue and then Save
- Tap Profile and then tap Switch to hosting
- Tap Listings and select the listing you want to edit
- Under Listing editor, tap Your space
- Tap Guest safety
- Tap Safety devices, then tap Exterior security cameras present
- Tap Add details and describe each device, its location (ex:: “I have a doorbell camera monitoring my front door and the hallway of my apartment building” ; “I have a camera in my front yard”)
- Tap Continue and then Save
- Tap Profile and then tap Switch to hosting
- Tap Listings and select the listing you want to edit
- Under Listing editor, tap Your space
- Tap Guest safety
- Tap Safety devices, then tap Exterior security cameras present
- Tap Add details and describe each device, its location (ex:: “I have a doorbell camera monitoring my front door and the hallway of my apartment building” ; “I have a camera in my front yard”)
- Tap Continue and then Save
- Tap Listings and select the listing you want to edit
- Under Listing editor, tap Your space
- Tap Guest safety
- Tap Safety devices, then tap Exterior security cameras present
- Tap Add details and describe each device, its location (ex:: “I have a doorbell camera monitoring my front door and the hallway of my apartment building” ; “I have a camera in my front yard”)
- Tap Continue and then Save
Disclose your noise decibel monitors
- Click Listings and select the listing you want to edit
- Under Listing editor, click Your space
- Click Guest safety
- Click Safety devices, then click Noise decibel monitor present
- Click Noise decibel monitors and then click Save
- Tap Profile and then tap Switch to hosting
- Tap Listings and select the listing you want to edit
- Under Listing editor, tap Your space
- Tap Guest safety
- Tap Safety devices, then tap Noise decibel monitor present
- Tap Noise decibel monitors and then tap Save
- Tap Profile and then tap Switch to hosting
- Tap Listings and select the listing you want to edit
- Under Listing editor, tap Your space
- Tap Guest safety
- Tap Safety devices, then tap Noise decibel monitor present
- Tap Noise decibel monitors and then tap Save
- Tap Listings and select the listing you want to edit
- Under Listing editor, tap Your space
- Tap Guest safety
- Tap Safety devices, then tap Noise decibel monitor present
- Tap Noise decibel monitors and then tap Save
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