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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.

    What is a cleaning fee?

    A cleaning fee is a one-time fee for cleaning the space you stay in, set by the hosts. It's an additional charge on top of the nightly rate when booking a listing. Cleaning fees help hosts account for extra expenses they have getting their listing ready before guests arrive or after guests depart.

    Things to know about cleaning fees:

    • In the search results, you'll see a nightly rate that includes the cleaning fee divided by the total number of nights in the reservation. When you submit a reservation request, the nightly rate and the cleaning fee will be listed separately in the price breakdown.
    • The cleaning fee is part of the reservation total and is not returned to guests at the end of the reservation.
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