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    Wait times are longer than usual right now
    Due to the coronavirus (COVID-19), we’re currently receiving a high number of requests and working with reduced staff. If you have a reservation that is more than 72 hours away, please contact us closer to your check-in date so we can support those needing immediate help. To change or cancel a reservation, go to your trips page or hosting dashboard.

    Can I require guests to be verified before booking?

    Hosts can require guests to complete Airbnb's Verified ID process. To require Verified ID, you must first verify your own ID.

    To set reservation requirements:

    1. Go to the Reservation Requirements page
    2. Check the box next to Require guests to go through verification
    3. Click Save Reservation Requirements
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