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    COVID-19 update
    To find cancellation and refund options, go to your dashboard. Reservations eligible under our extenuating circumstances policy may be canceled before check-in without penalties or impact to your Superhost status.

    How do I remove a hosting team’s access to my listing?

    To remove a hosting team from a listing that you previously gave them access to manage:

    1. Go to your listing
    2. Click the Hosting support tab
    3. Next to the name of your hosting team, click Remove
    4. Add a message to let your hosting team know why you’re removing their access
    5. Click Remove access

    Once you remove your hosting team’s access to your listing, they’ll no longer manage the listing on Airbnb. You’ll be responsible for all listing and reservation management, including communicating with guests and checking them in.

    We strongly recommend you check with your hosting team before removing their access to your listing, and have a plan to support any existing reservations.

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