How can I require guests to have a profile photo?
To require guests to have a profile photo before they can book:
- Go to the listing that you’d like to require profile photos for
- Click Booking settings
- Click Edit next to the Guest requirements heading
- Check the box next to Profile photo
- Click Save
Regardless of whether you have this setting turned on, guest profile photos won’t be displayed until after a booking is confirmed.
If a guest's profile photo doesn't contain the guest's face and, for example, contains only a cartoon, an avatar, or a picture of something other than a person, you can cancel penalty free by contacting Airbnb.