How-to
•
Host
Pre-approving guests
Pre-approving guests
Guests have contacted you about your place, and that’s good! Encourage them to book by sending a pre-approval. They’ll have 24 hours to confirm their reservation. Once they do, you’re both set.
To pre-approve a guest:
- Go to your Inbox
- Click message from the guest
- Click Pre-approve
- Tap Profile
and then tap Switch to hosting
- Tap Inbox
- Open the message from the guest and tap Details
- Tap Pre-approve
- Tap Profile
and then tap Switch to hosting
- Tap Inbox
- Open the message from the guest and tap Details
- Tap Pre-approve
- Go to your Inbox and tap the message from the guest
- Tap the reservation
- Tap Pre-approve
If a guest hasn’t accepted a pre-approval or your situation has changed, follow the steps above and select Withdraw pre-approval.
Things to know
- Your listing’s calendar is still marked as available when you pre-approve a guest.
- You can offer multiple guests a pre-approval for the same dates, just let each guest know that there are other people interested in booking. Once the space is filled, other guests will be automatically notified.
- Once a pre-approval expires, the guest will need to send another request to book. This will be for the same price as the original pre-approval. If you want to change the price, you need to retract your original pre-approval.
- Pre-approvals do not override your reservation requirements.
- Pre-approvals can only be sent for the date range of the guest's inquiry.
- Pre-approval and special offer reservations won't apply for promotions.
Unblock your calendar
If you don't see the option to pre-approve a guest, it means that your calendar is blocked for some or all of the guest’s reservation dates. Try editing your calendar to show your listing is available. Please note: Airbnb can block your calendar if you haven’t provided all the information required for your account.
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Related articles
- GuestWhat does it mean if a host pre-approves me?If a host pre-approves you, you can automatically book your reservation for the dates you’ve inquired about without waiting for another resp…
- HostRespond to an inquiryRespond within 24 hours. Guests who send an inquiry are usually searching for more information before sending a reservation request.
- HostWithdraw a guest pre-approvalThere are no penalties for withdrawing a pre-approval so long as the guest hasn't booked your place yet.
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