Check a guest’s profile photo

Checking out your guest’s photo is a great way to get to know them. If it’s not available, here’s why:

• The booking isn't confirmed. Their photo only becomes available after confirmation.
• They don’t have one. While we strongly encourage  guests to add photos, we don’t require them—but you can.

It’s important for you to feel comfortable with your guest. If a guest’s photo doesn't include their face, or it features something unhelpful—like a cartoon—you can contact us to cancel penalty-free.