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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.

    How do I find my reservation?

    To find a reservation in your account:

    1. In the Airbnb app, go to Trips
    2. If you’re already on your trip, or have multiple reservations booked during your trip, you may need to choose a different date
    3. Tap Your home reservation to get your reservation details

    Note: Make sure you’re logged into the same Airbnb account you used to book the reservation. If you booked it using a friend’s or family member’s account, log into their account first.

    If you still can’t find your reservation, get help.

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