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    China VAT invoices (fapiao)

    Here's what you should know as a guest who needs a fapiao for their room, cleaning fees and other fees, or as a Host that needs a fapiao for the Airbnb service fee.

    Guests

    By clicking Request a Fapiao, you choose the integrated business travel accommodation service provided by Airbnb Information Technology (Tianjin) Co., Ltd. and accept the Terms of Service for Domestic Business Travel Accommodation Service with Airbnb Information Technology (Tianjin) Co., Ltd., and agree to pay the total business travel accommodation service fee. You will be issued Fapiao after check-out.

    If the listing details page displays Please contact the Host for a Fapiao, we encourage you to contact and consult with the Host before booking.

    If you need a VAT Fapiao from Airbnb, select Request a Fapiao before making your booking. By selecting Request a Fapiao to make your reservation, you understand and agree to the Guest Terms of Service for Domestic Business Travel Accommodation Service, and agree to pay the value-added price for your business trip accommodation.

    What types of VAT invoices can guests request?

    You can receive special VAT Fapiaos or general VAT Fapiao from the platform, both of which are with the description of Accommodation Service Fees. Please note that if you choose to check in to a listing for which the platform can issue a Fapiao, you will not be able to apply a coupon when booking a reservation.

    Please note that guests will need to meet both of the following conditions to request a Fapiao from the platform, otherwise, the Fapiao may not be issued:

    • Guests will need to upgrade their Airbnb app to the latest version. 
    • The system language of the Airbnb platform used by guests (web or mobile version) should be Simplified Chinese.

    If you need special VAT Fapiaos:

    • You can fill in eligible Fapiao information before checkout, including business name, tax identification number, bank name and bank account number, business address, and business phone number. We will automatically issue a Fapiao for you after checkout.
    • You can also provide your Fapiao information within 30 days (inclusive) after checkout, failing which it will no longer be possible to obtain a Fapiao via the App. If you still need a Fapiao, please contact our customer service.
    • Ensure that your Fapiao information is accurate (consistent with the taxpayer's registration with the tax authority), otherwise, it may affect the Fapiao's compliance and validity.
      Please ensure that you provide accurate Fapiao information and recipient information, failing which it will no longer be possible to issue a Fapiao on your own via the App. Contact our customer service to complete the Fapiao issuance.
    • Once the Fapiao has been issued, we will deliver a printed special VAT Fapiao to your mailing address within 5-7 business days via SF Express Delivery (Hong Kong, Macao, and Taiwan are not supported at this time). For the actual arrival time, please refer to the courier delivery time. You will pay for the delivery fee. Please contact SF Express for your Fapiao for the delivery fee. You can find out more at www.sf-express.com.
    • Please note that special VAT Fapiaos are for general VAT taxpayers only and the VAT amount shown on the Fapiao can be used to offset VAT payable of the Fapiao recipient.

    If you need general VAT Fapiaos:

    • You can provide eligible Fapiao information and choose Individual or Business name as needed before checkout, and we will automatically generate a Fapiao for you after checkout (business name and tax identification number required if you choose Business)
    • You can also provide your Fapiao information within 30 days (inclusive) after checkout, failing which it will no longer be possible to obtain a Fapiao via the App. If you still need a Fapiao, please contact our customer service.
    • Please ensure that you provide accurate Fapiao information and recipient information, failing which it will no longer be possible to issue a Fapiao on your own via the App. Contact our customer service to complete the Fapiao issuance.
    • If you fill in the Fapiao information before checkout, we will automatically issue it to you within 5-7 business days after checkout; if you have not filled out the Fapiao information before checkout, we will issue it to you within 5-7 business days after you filling in and submitting the Fapiao request. Once the Fapiao has been issued, you can view and download the Fapiao's electronic copy on the reservation details page in the Airbnb app by clicking View Fapiao progress in the Issue Fapiao section.
      Currently, Airbnb only supports electronic general VAT Fapiaos, which have the same legal effect as their printed version.
    • General VAT Fapiaos are issued for various taxpayer and cannot be used for input credit purposes.

    If your company has enabled the Corporate Direct Debit:

    • We will connect and settle this with the company directly, and you do not need to select the Fapiao type and fill in the Fapiao information.
    • If you need a Fapiao outside your current business, please do not select Pay with Corporate Account at checkout to request the corresponding special VAT Fapiao or general VAT Fapiao based on your individual needs, and you can fill in the Fapiao information on the booking details page when payment is complete.

    What if my Fapiao information is incorrect?

    • If you have not checked out, you can always find the corresponding reservation in the Airbnb app through my > all reservations, enter the reservation page, slide to the bottom to find the Issue Fapiao, and change your Fapiao information.
    • If you have checked out, we will issue a Fapiao if you fill in your Fapiao information within 30 days after checkout. If you have previously filled in your Fapiao information, your Fapiao will be issued based on the information you provided at the time of booking. Once the Fapiao has been issued, you will no longer be able to change the Fapiao information. Please contact our customer service to make the necessary changes.

    If Corporate Direct Payment Service is available in your company:

    • We will contact your company directly to complete the VAT invoice issuance process, and you don’t need to select the VAT invoice type or provide relevant information.
    • If you need to request a VAT invoice that is not related to your current company, then don’t select Pay with Corporate Account at checkout. In this way, you can request the corresponding special VAT invoice or general VAT invoice, and you can provide the VAT invoice information on the booking details page when payment is complete.

    Hosts

    You can request a Fapiao for the service fee from Airbnb (if the Host has signed the Domestic Business Travel Accommodation Service Terms of Service with Airbnb, the Fapiao method below will not apply). We cannot provide you with a Fapiao for the service fee for the bookings before December 7, 2016. The reason is that AnBiYing Network (Beijing) Co., Ltd. (Airbnb China') obtained relevant qualifications and started to operate the relevant website in China on December 7, 2016. Before the date, the contractual party of your bookings was Airbnb Ireland, which was the service provider and received the service fees. Therefore, the relevant booking cannot be invoiced by Airbnb China for host service fees.

    Please make sure the reservation is confirmed, then contact us. We’ll ask for:

    • Your confirmation code (booking number)
    • The email address linked to your Airbnb account (optional—you can find your email in your Account, under Personal info)
    • The type of Fapiao you are requesting (you can request a general VAT Fapiao for individuals or companies, or a specialVAT Fapiao for companies)

    To find your confirmation code:

    1. Go to Reservations
    2. Choose the listing you want and then click Details
    3. Under Reservation details, go to Confirmation code

    Requesting processing time

    Airbnb (China) will process Fapiao requests from Hosts for completed trips centrally at the end of each month and deliver them by courier to the mailing address provided by you approximately by the end of the following month. For the actual arrival time. Please refer to the courier delivery time.

    What if my Fapiao information is incorrect?

    Ensure that your Fapiao information is consistent with the one registered with tax authority, otherwise, it may affect the Fapiao's compliance and validity. 

    • If you find that the information is incorrect within 24 hours of submitting your Fapiao request, you can resubmit your Fapiao request. Your Fapiao will be issued by default based on your last Fapiao submission.
    • If you receive a Fapiao and the Fapiao information is incorrect, Airbnb may reissue a VAT Fapiao for you after collecting the full original Fapiao copy in accordance with the relevant tax laws. If you need to correct the Fapiao information, you will need to provide a statement for the information change together with the correct invoice information. Please contact customer support for specific information. Keep in mind that we can only reissue Fapiaos once for similar requests, so please fill out the Fapiao information carefully.
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