Find the cancellation policy for your Experience reservation
Maybe flexibility is on your must-have list when booking an Experience, or perhaps you need to cancel right now. Here’s how to find the cancellation policy for your Experience reservation:
Before you book
You can find cancellation details on the Experience page under Things to know, and during the booking process—before you pay.
After you book
To find the policy and cancellation options for your Experience reservation:
- Go to Trips and click your Experience reservation
- Click Show details
- Go to Reservation details and find the Experiences cancellation policy
- Tap Trips
and tap your Experience reservation - Go to Reservations details and find the Experiences cancellation policy
- Tap Trips and tap your Experience reservation
- Go to Reservations details and find the Experiences cancellation policy
- Go to Trips and tap your Experience reservation
- Go to Reservation details and find the Experiences cancellation policy
If you want to know what your refund will be, start canceling your reservation and we’ll show you a detailed breakdown.
Extenuating circumstances
Have an emergency and need to cancel? Check out our Extenuating Circumstances Policy to make sure you qualify. A good thing to know: you may need to provide documentation.
Our Extenuating Circumstance Policy does not cover travel disruptions caused by COVID-19. Learn more about coverage for COVID-19 under our Extenuating Circumstances Policy.
Related articles
- How-toCancel your Experience reservationOnce you go through the cancellation process, you’ll be able to review the refund amount before you finalize the change.
- Community policy•GuestExtenuating Circumstances PolicyFind details on how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or il…
- Community policy•GuestExtenuating Circumstances Policy and the coronavirus (COVID-19)Find details of the coverage for COVID-19 under our extenuating circumstances policy.