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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. If your check-in date is after September 15, check back here on August 15, 2020 for an update.

    How do I change or cancel my experience reservation?

    Note: If you need to cancel your reservation because of the coronavirus (COVID-19), please review our article on options for cancellation.

    To change or cancel a reservation, go to Trips in the Airbnb app or from your reservation confirmation email. You can also log in to your account on a desktop computer or browser. Once you choose your trip:

    • In the Airbnb app, tap Manage reservation
    • From your confirmation email, select Change or cancel reservation
    • In your Airbnb account, select Modify reservation

    From there, you’ll see options to reschedule or cancel, as well as options to add or remove guests.

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