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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. If your check-in date is after July 15, check back here on June 15, 2020 for an update.
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    How do ratings and reviews work for co-hosts?

    When guests leave a review after their trip, it will show up on the listing page as well as the profile page for the listing admin. The star ratings will also affect the Superhost status of the listing admin.

    If a co-host is listed as the primary host of a reservation, that’s who guests will communicate with and whose profile picture will be shown during the review process. However, any guest reviews and ratings will be left for the listing admin.

    To learn more, read about the differences between listing admins, primary hosts, and co-hosts.

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