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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.

    Why am I being asked to confirm my payment method?

    To help keep your account secure, we may ask you to confirm your payment method. While it’s being confirmed, you won’t be able to complete your reservation or make new reservations with that payment method, but any existing reservations you have won’t be affected.

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