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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.

    Can I change my payment method for a confirmed reservation?

    If your reservation is confirmed and paid for, you can’t change the payment method. If you’re using a payment plan, learn how to edit your payment method for upcoming payments.

    If you've requested to book a listing but the host hasn't responded yet (the reservation is not confirmed), you can cancel your reservation request and make another request with a different payment method.

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