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    COVID-19 update
    To find cancellation and refund options, go to your dashboard. Reservations eligible under our extenuating circumstances policy may be canceled before check-in without penalties or impact to your Superhost status.

    What does it mean to pre-approve a guest?

    A pre-approval is a way for you to let a potential guest know that your listing is available to be booked for the dates they’ve inquired about.

    Once you’ve pre-approved a guest, they can automatically confirm a booking for those dates. The dates won’t be blocked on your calendar until the guests books, so you can pre-approve multiple guests at one time.

    Guests have 24 hours to confirm a booking that’s been pre-approved. After 24 hours, the guest can still request to book your listing with the price offered during the pre-approval—unless you remove the pre-approval.

    You can remove the pre-approval at any time from your message thread with a guest.

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