How is my refund calculated if I cancel my reservation?
Your refund is calculated according to your host’s cancellation policy. A host's cancellation policy can be found in the Prices section of their listing.
Your host sets the policy for the accomodation fee refund, but Airbnb service fees are non-refundable. If you cancel before check-in, you won’t be charged for cleaning fees.
Flexible cancellation policiesGet a full refund of accommodation fees (everything but the service fee) if you cancel at least 24 hours before check-in.
Cancel within 24 hours of check-in, or after you've checked in, and accommodation fees for the nights not spent 24 hours after the official cancellation are fully refunded.
Moderate cancellation policiesGet a full refund of accommodation fees if you cancel 5 or more days before check-in.
Cancel within 5 days of check-in, or after you've checked in, and accommodation fees for the nights not spent 24 hours after the official cancellation are 50% refunded.
Strict cancellation policiesGet a 50% refund of accomodation fees if you cancel 7 or more days before check-in.
Cancel with less than 7 days notice, and nights not spend are not refunded.
Requesting an additional refund
To request an additional refund from your host, submit a request through the Resolution Center.
If your reason for canceling falls within Airbnb’s Extenuating Circumstances Policy, you can learn how to file a refund request.