Things happen, and a Host may need to cancel a reservation. But a guest shouldn’t cancel on behalf of their Host.
If your Host lets you know that they can't accommodate your stay anymore, don't cancel for them. Instead, send them a message asking them to cancel. That way, you'll be eligible to receive a full refund.
If your Host cancels your reservation before check-in, you’ll receive a full refund. If check-in is within 30 days, we’ll help you rebook a similar place to stay, depending on availability at comparable pricing. Find out more about what happens when your Host cancels your reservation.