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    What is self check-in?

    Self check-in means that guests can access the listing using a key lockbox, smartlock, keypad, or by getting a key or access from the building staff, such as a doorperson or front desk attendant, any time after the designated check-in time on their arrival date. If access relies on building staff, the person must be available 24 hours a day to provide a key or access to the listing.

    Check out the Resource Center to learn why guests prefer self check-in, and why creating a seamless welcome can benefit you.

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