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    COVID-19 update
    To find cancellation and refund options, go to your dashboard. Reservations eligible under our extenuating circumstances policy may be canceled before check-in without penalties or impact to your Superhost status.
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    What should I do if I need help with one of my Host Assist apps?

    Host Assist apps and products are offered by different companies who have partnered with Airbnb. If you’re having trouble, you should contact the customer service team for the company offering the app.

    Want more information on Host Assist? Learn more

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