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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.

    Where can I find check-in information for my trip?

    Once you have a confirmed reservation, your billing receipt and reservation details are automatically saved on Airbnb. They're updated whenever you cancel or change your reservation, or get a refund.

    Find your home reservation details

    1. Go to Trips and choose your trip
    2. Click Your home reservation. If you’re already on your trip, you may need to click your check-in date.

    Find your receipt

    1. Go to Trips on airbnb.com and choose your trip
    2. Click Your home reservation. If you’re already on your trip, you may need to click your check-in date to find this info.
    3. Under Total cost, click Get receipt

    Note: If you didn’t make the reservation using your Airbnb account, please ask the person who did to get the home reservation details or receipt.

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