Penang untuk semua

Airbnb supports fair regulations for short-term rental accommodation in Penang

Airbnb welcomes the Penang government’s decision to regulate short-term rental accommodation (STRA), and we support fair and sensible rules that will enable Penang’s tourism recovery and economic growth. Find out more below how you can help advocate for fair STRA rules.

About the proposed rules

On 27 April, new STRA guidelines were presented to the Penang State Executive Council for approval. These guidelines, if approved by the Penang State Government and enforced by the Joint Management Body(JMB), would heavily restrict the ability of Malaysians to share their home in strata buildings, and reduce the variety of affordable accommodation options for domestic and international travellers.

While the draft Guidelines are yet to be approved, here are several examples of how the guidelines, if adopted and enforced by JMBs, could impact Hosts, based on what has been announced thus far:

A complex approval process:

To share your home, you must get the consent of more than 75% of the residents living in your strata building. The approval must be recorded by the Management Committee at a general meeting.

Fines for non-compliance:

The JMB or Management Company (MC) can impose fines of up to RM200, if you carry out STRA activities in your building without obtaining the necessary approval.

A statewide limit on the number of nights you can host per year:

You will not be allowed to host freely as there will be a cap on how many nights per year you can share your home. This could impact jobs and supplemental income for many Malaysians, as well as the availability of stays for guests.

A 3-day limit per stay:

Guests will only be allowed to stay only for a maximum of 3 nights per booking. Any increase in the number of days per stay must be approved by the MC of each building.

Potential Restrictions on STRA in non-strata buildings:

The state government is researching new guidelines for landed residences and homestays that may limit STRA in these types of properties.

What we are advocating for

Simple online registration:

To introduce a simplified online registration system for STRA providers to encourage compliance.

Residents to decide on their respective building rules:

Building residents to use the existing Strata Management Act to collectively decide with a 75% vote if STRA should be allowed or restricted, instead of a blanket statewide restriction on STRA. Based on local needs, residents can introduce additional by-laws e.g. to set the maximum number of nights a guest is able to stay in that strata building.

An industry-wide Code of Conduct:

To work with the government to co-create an industry-wide STRA Code of Conduct that is fair, reasonable and representative, that sets clear community standards.

Voices from your community

The majority of Penangites tell us they are supportive of STRA, and perceive it to be beneficial for their community.*

*Based on a ClearPath Strategies survey conducted amongst 1,020 Malaysians between December 23, 2021 to January 14, 2022.

80%
agree that people should be allowed to use surplus vacant apartments in states like Penang as short-term rentals, in order to combat the property overhang.
60%
believe that short-term rental accommodation increases tourism revenue for their communities.
58%
view fellow locals renting out their homes through Airbnb as having an overall positive impact.
52%
believe overall that short-term rental accommodation drives benefits not only for Hosts but also businesses in the community.

Share your stories with us

Show your support for fair STRA rules in Penang via the links below.

Share your hosting story

Let us know how hosting has positively impacted you and your community.

Share your hosting story

Let us know how hosting has positively impacted you and your community.

Share your guest story

Did you enjoy staying with Airbnb in Penang? Let us know why you believe STRA should be available for all visitors in Penang.

Share your guest story

Did you enjoy staying with Airbnb in Penang? Let us know why you believe STRA should be available for all visitors in Penang.