Meet Humanless Host
Watch the video
Humanless Host isn’t a robot. It’s a charismatic social maven—Your wingman for exploring any city like a true local.
See Humanless Host in action
Airbnb’s Operations team monitors experiences 24/7 to ensure our safety and quality standards are met.
Humanless Host has a first aid kit in its lateral storage unit, and an EMT course was incorporated into its programming.
Each Humanless Host has to pass a rigorous, 122-point quality check and log more than 1,000 hours' worth of test experiences before going into production.