Ken was was warm & welcoming; he greeted us upon arrival, recommended great places to eat breakfast & dinner, and gave us a discount coupon for our first uber (it was free). Jez greeted us when we returned from dinner; otherwise, both respected our privacy. We were tired from overseas traveling & got the rest we needed before heading on our journey. Their location was very convenient for travel in & out of Logan International Airport. The bed was a little too bouncy for 2 people, but couch & bed combo worked just fine (the only reason for 4 and not 5 stars; we would have given a 4.5 star rating if that had been possible). The studio garden apartment was extremely clean & comfortable. They included: extra plush towels, shampoo, soap, water, coffee, tea, & snacks. They are very thoughtful hosts & offer exceptional accomodations! We would stay here again.